Shipping Information

Shipping & Delivery

All orders are subject to acceptance and availability, and products in your Shopping Cart are not reserved and may be purchased by other customers. 

As a retail customer, you must first select the product(s) you wish to purchase and add them to your Shopping Cart. 

Once your product/s selection is complete, you will be instantly transferred to the “Checkout” page, where the total purchase price of your order will be calculated. 

The shipment of products is made by a courier service APOELLA has chosen (DHL Courier & ACS Courier), ensuring advantageous rates and safe transportation of all goods. 

Most orders will ship out within  three to five working days from the moment the order takes place. Deliveries are made within hours 9:00 to 17:00 by the respective courier company to the address referred to on the order form, with chances of prolongation depending on the customs formalities of each country. 

Greece: Deliveries should be expected within two to ten working days.

European Union / UK: Deliveries should be expected within five to fifteen working days.

U.S.A: Deliveries should be expected within five to fifteen working days.

APOELLA is not liable for delays and/or failures to deliver caused by third parties, force majeure, or unforeseeable events. 

However, in case of force majeure or an impediment that cannot be overcome and prevents the timely delivery of items, we will notify you through e-mail so that you may indicate whether you still want us to complete your purchase under the current circumstances.