Shipping & Delivery

All orders are subject to acceptance and availability, and products in your Shopping Cart are not reserved and may be purchased by other customers. 

As a retail customer, you must first select the product(s) you wish to purchase and add them to your Shopping Cart. 
Once your product/s selection is complete, you will be instantly transferred to the “Checkout” page, where the total purchase price of your order will be calculated. 
The shipment of products is made by a courier service APOELLA has chosen DHL and ACS), ensuring advantageous rates and safe transportation of all goods. 
Most orders will ship out within  three to five working days from the moment the order takes place. Deliveries are made within hours 9:00 to 17:00 by the respective courier company to the address referred on the order form, with chances of prolongation depending on the customs’ formalities of each country. 

European Union/ UK/ U.S.A: Deliveries should be expected within five to eight working days.
For orders over 150€ shipping is FREE for deliveries in Greece. 

For orders under 150€ shipping cost is 4€.

European Union: The cost is 15€ for Express Delivery and 10€ for Standard Delivery.

United Kingdom: The cost is 15€ for Express Delivery and 10€

for Standard Delivery.

Rest of the world: The cost is 30€ 

* Extra charges may apply for remote locations. In such cases, an email will be sent for your approval prior to shipment of your order. 

Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply.

APOELLA is not liable for delays and/or failures to deliver caused by third parties, force majeure, or unforeseeable events. 
However, in case of force majeure or an impediment that cannot be overcome and prevents the timely delivery of items, we will notify you through e-mail so that you may indicate whether you still want us to complete your purchase under the current circumstances.